Common questions

We like to point to three major ways we're focused on the customer: We're a fiduciary—we are required to act in your best interest and we're required to disclose any potential conflict of interest. For instance, Chain Guru Exchange does not have or recommend any Chain Guru Exchange-created funds for its client portfolios Our platform combines powerful technology with personalized advice developed by our passionate team of experts. When you have questions, our Customer Support team is ready to help you

Our team of investing experts make decisions about our portfolio strategies and fund selection with the help of an external committee of economists, PhDs, and industry experts. More than just a portfolio management team, our experts work to develop improvements to our Tax Smart technology and other advanced strategies.

We are here to empower people to do what's best for their money so they can live better. We’re building smarter, more efficient money management for everyone. By pushing the bounds of what technology can do, by bringing together some of the best software and analytic thinking of diverse, cutting edge industries, we’re able to ensure that more people get the advice that they deserve.

Traditionally, people have manually managed their money and investments, which can be a very time consuming and painful process, or they've paid very costly fees to have access to financial advisors and advanced investment strategies. You may be a first-time investor just starting out, a seasoned investor wondering if you could be doing better, or a retiree thinking about ways to make your nest egg last.

Chain Guru Exchange Securities is a member of the Securities Investor Protection Corporation (SIPC). At a high level, you can think of SIPC as providing protection for funds held in a brokerage account in the event that the brokerage fails. The Securities Investor Protection Corporation (SIPC) provides insurance that protects your investments, including those held by our broker, Chain Guru Exchange Securities. It covers up to $500,000 of missing assets, including a maximum of $250,000 for cash claims.

Chain Guru Exchange Securities is a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. What you should remember is that the SIPC does not protect against market changes in your account. The risks inherent in investing are tradeoffs you make to pursue investment returns. We design our portfolio to aim for the highest projected returns given your risk level.

Chain Guru Exchange offers several fee plans for our investing services. Below we’ve listed a pricing breakdown according to account type and additional fee information. Cryptocurrency Investing Accounts: Chain Guru Exchange’s investment advice is completely free of charge. While it will impact our fees, Chain Guru Exchange does not require you to maintain a minimum balance for your account. We call this our Digital plan because you receive our advice online.

At Chain Guru Exchange, everyone is eligible and welcomed to use our platform, regardless of who you are or what you're looking for. We strive to create an inclusive and accessible environment for all. Plus, with every referral, you can earn a referral bonus of up to 10%. So, join our community today and invite others to enjoy the benefits while you reap the rewards!

Chain Guru Exchange is a smart money manager and the largest independent online financial advisor that serves one purpose: to help you make the most of your money. Chain Guru Exchange helps you manage your money through cash management, guided investing, and retirement planning. We are a fiduciary, which means we act in your best interest. We'll ask a bit about you when you sign up. We'll also gather information when you connect your outside accounts.

No. Since Chain Guru Exchange does not lend out money, the only check we do is an identification (ID) verification as required by law. We do not pull your credit score or act in any way which would impact your credit rating.

Available Account Types: (Stater Plan), (Silver Plan), (Gold Plan), (Diamond Plan), Individual taxable accounts Joint taxable accounts with rights of survivorship 529 accounts (only available through select employers who use Chain Guru Exchange at Work) Student Loan Management accounts (only available through select employers who use Chain Guru Exchange at Work) Trust accounts (log in from a web browser to open)

Our team is here to support you, whether you're facing a technical problem, making a complicated financial move, or looking for personalized guidance from a professional. When you have a question that warrants personal advice, we have a team ready to support you with anything you need.